Month: Oct 2014

How to annoy a new customer

Day 1: Customer decides that a new steering bearing is needed for his bike. He  identifies the closest Honda dealer and rides there. He makes an appointment for day 5. Day 5: Customer arrives at the garage before opening time. He is told that…

First impressions

I went with the new tyres on my first trip with the Pan: an IBA Germany Ride to Eat to the Black Forest. Within a wink of an eye I passed Karlsruhe – wow, what a comfy, but quick ride! OK, there are small…